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| whatanaffcar | Feb 22 2006, 08:32 PM |
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forgive me if i find it hard to believe that there are any decent staff at ycc.i bought my car from the luton branch.i was led to believe that i had to buy the optional payment protection and they were that sure that i,d buy it or no sale that it was already printed up on the sheet for me to sign instead of needing to be filled in.a week after buying the car the exhaust fell off.i had to argue with staff at ycc that it was their responsibility to repair this.i had to argue the point that exhaust brackets etc do not rust in one week.shortly after having this resolved the door hinge that was rather worn snapped.ycc reluctantly repaired it(possibly) only for it to break a few days later.we have since found out that the car was involved in a bad accident.we are left with a crap car that i hate taking my kids in.we are livid at ycc and ourselves over the insurance.bearing in mind that this was over 2000 pounds.we wrote to ycc saying that we were with holding payment until the two issues could be resolved but no one was even interested .the response was well we will reposes. we have since contacted a solicitor who has advised us to bring our account up to date and then take ycc to court. oh and just to enlighten you about ycc,while with holding payment waiting for a response from my solicitor i was called every day by ycc.one of these days i was told that my father who has cancer was dying and sat by his bedside all day.i had to be strong to support him and his partner.i got home collapsed in tears only to hear my phone ringing.yup ycc.i explained the situation and said to the caller please not today.the reply was i,m sorry but were not prepared to accept that.nice people you work with arent they.steve 
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| Yes Car Credit · YCC Staff Grumble | |
11:58 AM Nov 28
