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Buzz
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www.saynotoyes.co.uk
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Hi Jammysmum,

Welcome to the forum.

Sorry to hear of the problems you encountered with YCC. Unfortunately, the tale is all too familiar. The vast majority of our members have also had big problems with them. Their so called "customer service", false promises of incentives, crap vehicles, with their supposed 125 point checks, etc., The list is almost endless.

I think you first ports of call should be to the Citizens Advice, and Trading Standards.
Also, put your complaints in writing to YCC head office. Send all correspondence by registered/recorded post. They have a habit of "losing" letters otherwise. wist
At least then, you will have proof of posting and delivery.

I would like to just clarify a couple of points in your post:

YCC are not bankrupt, they just realised that the business was no longer viable, with all the bad publicity, especially from the BBC1 Whistleblower TV programme, and also from this site. They were too stupid to realise that their methods of business would come back to haunt them.
They had the financial backing of a large company, Provident and also a large network of outlets. This could have given them the chance to be number one in their particular field. Instead, the "brains "(!) that ran it decided to run it like some dodgy back street garage. They only have themselves to blame. This led to their inevitable closure.

As far as Yes loans are concerned, I dont think the two are related in any way,( although dont take my word for it!) although from what we have heard on this site, they may as well be , as their practices have a lot of similarities.

Regards,

Buzz. wink
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