| Viewing Single Post From: Another Welcome Finance | |
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| Steve_G | Oct 16 2006, 07:17 AM |
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'Gold' Member
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just sent them an email.... Hi, I just thought I would drop you an email with regards to Yes car credit and its horrendous mis-selling/con tactics. I am a member of www.saynotoyes.co.uk which has been set up by other YCC customers who are disgruntled at the way they were sold cars that were either over-priced, unroadworthy or both. Finance packages that tried to fleece as much as possible from the customer... promise of £100 deposit then asking for more and more as the car you want isn’t in your price range (which they don’t tell you nor do they have prices on the vehicles). PPI, GAP and warranty cover that is non cancellable, non optional (as they stipulate you wont get the finance without it, exactly the same tactic as used by welcome). No policy documents provided for these insurances that they insist are non cancellable as they pay for them up front!! I returned my vehicle after 2 years (half way through the agreement) in accordance to the contract and thought that was the end of the matter. 3 months later I received a letter stating I owed £1500 for insurances that were outstanding. So even tho I had returned the vehicle I was still paying for warranty cover, PPI and GAP insurance for something I no longer even owned. A few weeks later I got a demand for £4300... they had me down as a repossession apparently even tho I had already received confirmation of £1500 owing. I contacted CAB who were actually quite shocked at the whole affair (I am led to believe they actually now have a specialist department set up just for YCC complaints there is that many of us out there in the same position). It just goes to prove that the whole company doesn’t know what its doing or who actually owes what. I have now sought legal advice on a no win no fee basis and I know that others are also contesting this matter. Unfortunately they are still making demands of people for these outstanding onies, some have lost been made bankrupt through these bad practices and blatant profiteering methods. Hopefully a site like yourselves can highlight these issues as consumers we tend to fall on deaf ears when we speak to YCC/DAF. I hope this email is something you would consider either acting on or publishing a small article about so that others in similar positions may have some hope of resolving these issues to their advantage and get rid of the noose around their neck that is YCC Regards Stephen Gibbs |
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| Another Welcome Finance · Welcome Car Finance | |
6:26 PM Nov 24
