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Bakedalasker
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SarahL,

The best people to talk to hear is Trading Standards.

Your car is not "fit for purpose" going on your story. When you purchase a car through the likes of YCC it will be covered under the Sales of Goods Act. Within that act you will see the phrase "fit for purpose". This basically means the car has to be working for a time before it goes wrong. Not not sound like your car has been doing that. nodside

Trading standards are familiar with YCC and its business and will know what to do in your case.

Ideally while you are is dispute with them via Trading Standards or any other organisation we recommend you try and keep up with your payments. In your case you have offered to pay £50 extra a month. Although they are not happy with this pay them this £50 extra regardless. If it gets to the stage where they threaten to repossess the car etc and you end up going to court then a judge will look favourable on you as you have made an offer to repay, that is shown willingness.

What we are finding is users who fall behind in payments but make an effort to catch up DAF will threaten but take no action. Its when you dont pay they take action.

So stand firm, make a token repayment and get in touch with your local Trading Standards.

Let us know how you get on.
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