Quote:

 

SEND LETTER BY RECORDED DELIVERY AND KEEP A COPY.

Firm’s Name………………..


Firm’s  Address…………….


Date

Dear Sir/Madam

Any reference number

On the……(date)… I purchased ……(state make and registration number)…………..from …..(give retailers name and address)……….. The item was supplied on a hire- purchase/conditional sale agreement with yourselves.

Unfortunately, the following faults have now been discovered ……(list defects)……..

I am therefore holding you responsible under the Supply of Goods (Implied Terms) Act 1973. I wish to reject the goods and claim a refund/(*)or I wish to claim a free repair.

I look forward to hearing from you within the next 14 days.

Yours faithfully.


[name]