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Buzz
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If you do decide to write to them, then this letter shouldn't prejudice your case.

This is only a rough template and should be reworded accordingly

( Thanks to StephenCL at www.penaltycharges.co.uk)
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WITHOUT PREJUDICE

Dear Sirs

ACCOUNT REF xxxxxx

You have contacted me regarding the account with the above reference number, which you claim is owed by myself I would point out that under the Limitation Act 1980 Section 5 an action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued. However, your staff seem to think that statue law does not apply to this case, I would suggest you take legal advice on this.

I have no knowledge of this debt and if I did at some point owe the said amount. The last correspondence / payment / acknowledgement of this debt was made over six years ago and no further acknowledgement or payment has been made since that time. Unless you can provide evidence of payment or written contact from me in the relevant period under Section 5 of the Limitation Act, I suggest that you are no longer able to take any court action against me to recover the alleged amount claimed

However if you do then I will be applying for cost against you!

I await your written/faxed confirmation that no further contact will be made concerning the above account and confirmation that this matter is now closed.

I look forward to your reply.

Yours faithfully

xxxxx
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I would only do this as a last resort though.
Try to find any proof you can before doing this.

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