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Viewing Single Post From: Car Craft Should Be Closed Down !
Rachael and David
Unregistered
Hi i would like to give you our story about car craft.

my name is rachael and my partner is called david. we have a zafira
that we purchased-on finance - from car shop northampton. everything was fine
but we decided to get a cheaper car as to reduce payments each month.

we went back to carshop and couldn't find anything. david had heard of
car craft in birmingham and decided one sunday to take our 21 month old
daughter out for the day , car shopping with daddy. they got there at 12pm ish .
david had picked a mondeo. good mileage, cheapish and he liked it. he
was there for 8 hours !!. he drove away with the mondeo and left the
zafira. he was happy until ....

2 weeks later they still haven't sorted out any finance for the car.
the finance company that he had the zafira with had said that they would be
happy to finance the car but because the car he was buying was cheaper
then the zafira he had left then car craft would have to pay the difference.
car craft wouldn't do this. the finance company have had our paper work
ready to be signed on their desk for 2 weeks now.

Every single day my partner had been phoning them . NOT ONCE have they
phoned him back when saying the would. he has put tax on the mondeo and
traveled around 120 miles there and back. when he left the first time
the senior finance manager signed a piece of paper stating that when david
returned to sign the paper work that he would have a finance in place
of which it would be at the rate of 18%. they couldn't get that for us.
still haven't got any finance in place. we have been told to pay them 1. £88/
£ 555 / £650. they have also said that another company running along side
the original finance company will give him a good deal . when my partner
phoned them direct they hadnt even heard of us.

We now want our car back . the zafira. we have asked them to bring our
car back to us. pick up the mondeo and bring us a check to cover the tax
and phone calls that we have made. the s.f.m was supposed to phone us 3
days ago but hasnt. david phoned them today and they wont transfer him to
anyone. we need to get our car back and go and change it for a different one at
the car shop today as our settlement figure will change after today .

I think they know this and are just causing us more grief.

I am looking now to take legal action against this company as they have
behaved in a complete unprofessional way right from the day we first
started dealing with them . they are a scam and i advised that anyone thinking
of getting a car from them to not even go there.

Yours Sincerley
Rachael and David

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Car Craft Should Be Closed Down ! · Carcraft - Ucan Car Credit