| Viewing Single Post From: Garage Sold Me Dangerous Car - Now Ignoring Me. | |
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| pauldoubleyou | May 12 2007, 07:23 PM |
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 all, my names paul and i was referred here from the CAG forum.basically i was sold a car for £5000 from a local dealer using black horse finance for their finance. i traded in a focus at £1400 and had finance for £3600. 10 days aftrer buying the car it kept stalling, and then a small fire started on the steering column which must have melted a load of wires, as now the elecrics are all over the place. i had kids and the wife in the car, which really bothered me. so anyway i drove it home and sat it on the drive, and contacted the garage who said that in accordance with their warranty they would sort out a company car and fix the car. that was a MONTH ago now and they havent: rang me once given me a courtesy car as in the warranty offered to collect (as its now illegal to drive - no horn amonst other things) so anyway i put a letter together rejecting the car, sent it recorded mail to the garage and black horse. i recieved a letter today from black horse saying thanks for my letter, and they have a quality assurance rep dealing with my case. they said they had forwarded my letter off to the garage. at the same time i got the letter to the garage returned as they hadnt bothered collecting it from the post office. so thats me, im going to ring black horse on monday and see where i stand but i just want to hand this deathtrap back as not fit for use and be done with. the garage was Lomond Car Centre in Dumbarton, and they are proper cowboys. they promised a velet when we collected the car and didnt do it. they said it had been checked for any electical issues, they hadnt. there was a fog light and a sidelight out. also i noticed that they MOTd it on the day i collected it but there was an advisory sheet issued, they didnt supply it making me wonder what was on it they didnt want me to see? anyway steer clear of them, theyre rubbish. black horse have been nothing but helpful. paul |
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7:36 AM Nov 28
