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Bakedalasker
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www.saynotoyes.co.uk
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hello Asboath, welcome to our forum.

Your story is oh so familiar with us. Also so are your questions.

YCC claim they buy the insurances up front. Not particularly true but practically impossible to prove not. They cannot get a rebate from the insurance people because they dont actually pay up front. From what I understand they rely on people not claiming. So when they get a claim that they cannot flob off they then rely on those of us who are not claiming. So if 1 claims it gets paid for by 9 that dont claim.

In laymans terms they pocket the money from those who dont claim. If someone tries to claim they try and flob him off. If they cannot flob him off then they have to pay out from the instalments of those who are not claiming.

It works out on average that for 1 claim they lose 9 instalments. On average they get 1 claim for every 100. Hope that makes sense.

Legally all they have to do is supply you with an insurance certificate. Now this is where it gets tricky for them because do you remember getting an insurance certificate when you brought the car. Well if you did you are on your own because no one else recalls getting one.

So some of us are in the process of going to court to claim they never got a certificate. At the moment one judge has asked YCC to come up with something. We await the outcome.

Getting back to your case the reason they can knock some money off what they are chasing you is the fact they never put any down in the first place. Think that answers the sudden fall question you asked.

The other question about not paying any more money if you hand the car back. Simple answer here, they lied to you as you are finding out.

Before I go any further you mention you have seek legal advice. Can you confirm this for us please.

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