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| Complaint To Oft; Yes Car Credit & GoDebt | |
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| Topic Started: Sep 12 2005, 12:35 PM (188 Views) | |
| cliveb | Sep 12 2005, 12:35 PM Post #1 |
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Hello Everyone. Can anyone advise me if they have had contacted with the OFT with reference to Yes Car Credit @ GoDebt and is there a particular individual who I can forward a complaint on to. Regards. |
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| William Rhodes | Sep 12 2005, 12:44 PM Post #2 |
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Message to Cliveb Re: message posted at 01.35pm Today If you would like to try and resolve an outstanding issue with Go Debt - then I am happy to listen to what you have to say and hopefully help in bringing matters to a close. If you wish to make complaint to the OFT then there is plenty of advice on this website that will help you do so. If you wish to make contact then I will see if I can help. William Rhodes Joint Managing Director Go Debt Limited Dumfries House Dumfries Place Cardiff CF10 3ZF E Mail william.rhodes@geldards.co.uk Direct Dial 02920 391864 |
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| cliveb | Sep 12 2005, 12:48 PM Post #3 |
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After seeking legal advice this morning I have been advised not to communicate with either GoDebt or Yes Car Credit and direct my compliant to the OFT. |
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| William Rhodes | Sep 12 2005, 01:05 PM Post #4 |
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Message to Cliveb If you feel that this is the best way to resolve your personal position then this is what you must do. If at any time, however, matters are not getting resolved via your chosen route then you are welcome to make contact with me. William Rhodes Joint Managing Director Go Debt Limited Dumfries House Dumfries Place Cardiff CF10 3ZF E Mail william.rhodes@geldards.co.uk Direct Dial 029020 391864 |
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| whistleblower | Sep 12 2005, 02:18 PM Post #5 |
www.saynotoyes.co.uk
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http://www.oft.gov.uk/About/Who+to+contact/default.htm |
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<a href="http://www.dpbolvw.net/click-2359542-10365649" target="_top"> <img src="http://www.awltovhc.com/image-2359542-10365649" width="120" height="60" alt="" border="0"/></a> Applying for car finance? <a href="http://www.kqzyfj.com/click-2359542-10366647" target="_blank" onmouseover="window.status='http://www.creditexpert.co.uk';return true;" onmouseout="window.status=' ';return true;">View your Experian credit report online for FREE</a> and see what lenders will see <img src="http://www.tqlkg.com/image-2359542-10366647" width="1" height="1" border="0"/>  <FONT COLOR=RED>Vanquis credit card is owned by provident Financial.Typical 39.9% APR variable Say No! </FONT> Are you having problems with Yes Car Credit or a debt collection agency? Make your complaint direct to the Office Of Fair Trading and BBC1 Watchdog below:. James.MacDougall@oft.gsi.gov.uk or telephone 08457 22 44 99 watchdog@bbc.co.uk or telephone - 020 8535 1000 ****************************************** Advice & opinions of the 'saynotoyes' team are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts ****************************************** 
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| jaycee | Sep 12 2005, 03:47 PM Post #6 |
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http://www.oft.gov.uk/consumer/your+rights...y/complaint.htm |
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| whistleblower | Sep 12 2005, 05:05 PM Post #7 |
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www.saynotoyes.co.uk
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From a previous post.. As the OFT generally do not get involved in individual cases, complainants would be well advised to also report YCC to the Finance & Leasing Association (FLA), in particular Elizabeth Denyer. www.fla.org.uk. The more people who report YCC to both the FLA and the OFT, the more chance there is that something will be done about them. One of the issues which our organisation is coming across alot is the sale of expensive Payment Protection Insurance which is supposed to be voluntary but in reality is often compulsory - 'if you want the car, you must take the PPI'. If you can show that the PPI really was compulsory, it becomes part of the 'total charge for credit' and not part of the credit, and you may then be able to avoid paying anything under the agreement. This is, though, a very complex area and further advice would be needed. |
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<a href="http://www.dpbolvw.net/click-2359542-10365649" target="_top"> <img src="http://www.awltovhc.com/image-2359542-10365649" width="120" height="60" alt="" border="0"/></a> Applying for car finance? <a href="http://www.kqzyfj.com/click-2359542-10366647" target="_blank" onmouseover="window.status='http://www.creditexpert.co.uk';return true;" onmouseout="window.status=' ';return true;">View your Experian credit report online for FREE</a> and see what lenders will see <img src="http://www.tqlkg.com/image-2359542-10366647" width="1" height="1" border="0"/> <FONT COLOR=RED>Vanquis credit card is owned by provident Financial.Typical 39.9% APR variable Say No! </FONT> Are you having problems with Yes Car Credit or a debt collection agency? Make your complaint direct to the Office Of Fair Trading and BBC1 Watchdog below:. James.MacDougall@oft.gsi.gov.uk or telephone 08457 22 44 99 watchdog@bbc.co.uk or telephone - 020 8535 1000 ****************************************** Advice & opinions of the 'saynotoyes' team are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts ******************************************
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| runninggoose | Sep 13 2005, 09:13 AM Post #8 |
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after being told he is not to talk with go debt you send a reply. respect his wishes and stop trying to make contact. leave your comments yes. but your trying to get him to do what he has been advised not to do. contact you., p.s he does not feel its the way to resolve it. it says he has got legal advice, far more concrete than just feeling. |
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| Bakedalasker | Sep 13 2005, 09:18 AM Post #9 |
www.saynotoyes.co.uk
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Runninggoose, Like you I have also noticed this. This guy is avoiding the main issue. DOING BUSINESS WITH YCC. |
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| runninggoose | Sep 13 2005, 09:53 AM Post #10 |
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yes quite right. ITS LIKE THIS. i think but cant be sure . but i guess i am right. anyone who is going to report them probley gets their payment OFFER accepted. this still does not excuse the fact that their making you pay for something that is not right. GODEBT SAY ON THEIR WEB SITE HOW GOOD THEY ARE AND HOW THEY OUT PERFORM OTHER DEBT COLLECTORS. AND GO ON ABOUT THEIR SERVICE. IT SAYS NOTHING ABOUT THEIR SERVICE TO THEV DEBTORS. IT SAYS NOTHING ABOUT THE WAY DEBTORS ARE TREATED. IF THEIR TRYING TO IMPRESS OTHER DEBT COLLECTORS AND OTHER COMPANIES WHO HAD PEOPLE WHO OWE THEM MONEY WHY DONT THEY STATE ON THEIR WEBSITE -"WE ARE THE BEST AT OUR JOB BECAUSE WE SIMPLY THREATEN THEY WHO OWE WITH COURT AND THEY MAKE SURE THEY PAY MORE THAN THEY CAN AFFORD OR WE TELL THEM WE WILL MAKE THEM BANKRUPT AND WE WILL TAKE THEIR BELONGINGS AND HOMES ETC. NOW THE FUNNY THING. WE ALL KNOW GODEBT THREATEN COURT ACTION. ON THEIR SITE THEY SAY " WE ARE SPECIALISTS IN PRE LEGAL COLLECTIONS WITHOUT THE EXPENSE OF CLAIMS THROUGH COURTS IN OUR BENCH MARKING EXERCISES;. ARE THESE BENCH MARKING EXERCISES THE THREATS WE GET. WE ALL KNOW HOW TIGHT YCC ARE. ARE WE TO ASSUME THAT YCC HAVE THE NO COLLECTION NO FEE. ACCOUNT WITH GO DEBT. THIS WOULD EXPLAIN THE WAY GO DEBT DEAL WITH YCC CUSTOMERS. IF THEY GET LITTLE OR NO COLLECTION THEY GET LITTLE OR NO MONEY THEM SELVES. PLUS THEY OFFER ALL SORTS OF OTHER WAYS AND PACKAGES TO GET MONEY FROM PEOPLE WHO ARE SUPPOSED TO OWE MONEY. THE FUNNIEST THING IS IT SAYS THEY OFFER DEBT COUNSELLING. I CAN SEE THEIR ADVICE. PAY UP OR YOU WILL LOSE EVERTHING YOU OWN. AND NEARLY ALL THE PICTURES ON THE SITE ARE OF PEOPLE SMILING . EXCEPT THESE TAKE A LOOK THERE THE EMPLOYEES. NO SMILES THERE THEN THIS IS THE HAPPY FACE OF GO DEBT |
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| Bakedalasker | Sep 13 2005, 10:12 AM Post #11 |
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www.saynotoyes.co.uk
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Another subject that does not get mentioned is the fact that YCC should take an interest in how GoDebt go about collecting their debts. Just because they hand the debt over to GoDebt does not mean it is out of their hands. Far from it. They YCC have a responsiblity that whoever takes on the debt acts in accordance with Conduct rules. Thinking of it perhaps GoDebt are doing us a favour, giving us ammo to use against YCC ^_^ |
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| runninggoose | Sep 13 2005, 10:30 AM Post #12 |
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AS WE ALL KNOW. FOR SOME REASON AS SOON AS YOU SIGN ON THE DOTTED LINE YCC FAIL TO DEAL WITH YOU ANY MORE. IF THEY DO ITS RUDE OR UN HELPFUL. ONCE THEY PASS THE DEBT ON they claim its not their problem. nothing seems to be ycc's problem the minute you stand to walk out to get into your car seconds after signing. i wonder when (not if ) go debt or ycc are ever investigated properly will they blame each others practices to avoid blame them selves. go debt be warned-ycc turn on every one. the most important people they have turned on is their customers. if the shite ever hits the fan i trust ycc to drop go debt in it too. at the end of the day ycc have never taken responsiblity for anything. there not libel to start now by wondering if were ok now they have sold the debt or placed it with go debt or anyone else. |
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