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Staff Grumble
Topic Started: Sep 27 2005, 01:26 AM (413 Views)
whistleblower
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www.saynotoyes.co.uk
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Emails from YCC staff.


Yes repo's hundred's of cars every month and if they can get past an MOT and 125 check without to much costs and if the car is no older than about a R/S registration and has less than 90ish thousand miles, then it is taken into stock.

After Direct Auto Finance Ltd Repo's the car, there is nothing on the hpi to indicate that the car was reposessed and there are no disclosure made to the customers.

The repo's are part of the problem with vehicle quality at Yes.

The company is obsessed with re-selling the repo cars because sending them to auction means the cars can make no more money. The repo cars are without a doubt typically the worst quality cars on the sales pitch.

Think about it. You can't afford to pay for your car. You may have never been happy with your car. You are being treated badly by collections staff who show no empathy, Are you going to get the car serviced and cleaned before YCC repo it or are you going to trash it ?

YCC sells thoes cars onto the next unsuspecting customer. There are examples of salespeople who have sold the same car three times.

There are examples of cars that every owner complained about the same faults yet the faults were never repaired (properly) and the cars were repo'd because the customers refused to pay.

From time to time, a local branch's stock of repo's can be 50%
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<FONT COLOR=RED>Vanquis credit card is owned by provident Financial.Typical 39.9% APR variable Say No! </FONT>

Are you having problems with Yes Car Credit or a debt collection agency?
Make your complaint direct to the Office Of Fair Trading and BBC1 Watchdog below:
.

James.MacDougall@oft.gsi.gov.uk or telephone 08457 22 44 99
watchdog@bbc.co.uk or telephone - 020 8535 1000
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Advice & opinions of the 'saynotoyes' team are offered informally, without prejudice & without liability.
Use your own judgment. Seek advice of a qualified insured professional if you have any doubts
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