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| Citizens Advice; round in circles | |
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| Topic Started: Feb 5 2006, 12:38 PM (177 Views) | |
| carls | Feb 5 2006, 12:38 PM Post #1 |
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I've been sent round in circles. I went to citizens advice about YCC, they told me they haven't got the experts to deal with me and to get in touch with trading standards, so i e/mailed them, they told me to get in touch with consumer direct, they said get in touch with OFT, who then passed my details on to trading standards.
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| james | Feb 6 2006, 10:41 AM Post #2 |
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What was the problem that you went to them about? |
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| carls | Feb 6 2006, 07:44 PM Post #3 |
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I contacted yes car a few months ago, because I wanted to end my agreement after 2 years of a 4 year agreement. After exchanging letters and phone calls they told me to take the car back to the nearest yes dealer (Nottingham). I arrived there with the car in the same condition as I got it, and ready to pay the £478.41p balance off the car. They told me that they had contacted direct auto finance, and that my balance was £858.30, which was 2 months car payments and 2 years 2 months non cancellable insurance. After a bit of confusion I was told to go home and ring direct auto finance myself. when I rang I was told £858.30, I told them I just wanted to pay off the car and sort the insurance side of it separately as it says in section 3 of credit agreement. They told me they would get back to me with a new balance. (they haven’t ever been bothered to contact me). Now I know why, because they have sold my debt which I never refused to pay to a company called direct legal and collections who are now demanding £858.30p. I think this is disgraceful as I never missed a single payment in nearly 2 years. [topic moved: debt collection agencies] |
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| whistleblower | Feb 6 2006, 08:17 PM Post #4 |
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carls. I have contacted one of our forum members from the CAB. I will let you know when I get a response |
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<a href="http://www.dpbolvw.net/click-2359542-10365649" target="_top"> <img src="http://www.awltovhc.com/image-2359542-10365649" width="120" height="60" alt="" border="0"/></a> Applying for car finance? <a href="http://www.kqzyfj.com/click-2359542-10366647" target="_blank" onmouseover="window.status='http://www.creditexpert.co.uk';return true;" onmouseout="window.status=' ';return true;">View your Experian credit report online for FREE</a> and see what lenders will see <img src="http://www.tqlkg.com/image-2359542-10366647" width="1" height="1" border="0"/> ![]() <FONT COLOR=RED>Vanquis credit card is owned by provident Financial.Typical 39.9% APR variable Say No! </FONT> Are you having problems with Yes Car Credit or a debt collection agency? Make your complaint direct to the Office Of Fair Trading and BBC1 Watchdog below:. James.MacDougall@oft.gsi.gov.uk or telephone 08457 22 44 99 watchdog@bbc.co.uk or telephone - 020 8535 1000 ****************************************** Advice & opinions of the 'saynotoyes' team are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts ******************************************
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| whistleblower | Feb 7 2006, 07:15 PM Post #5 |
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I have been in touch with our forum member from the CAB. They suggest you ask to talk to the in-house debt adviser at your local CAB. They have access to the special support division who are dealing with YCC - Godebt customers. If your local CAB does not have a in-house debt adviser I would suggest you call another CAB in your local area who does have one. Or, please make contact with the National Debt Line Hope this helps. |
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<a href="http://www.dpbolvw.net/click-2359542-10365649" target="_top"> <img src="http://www.awltovhc.com/image-2359542-10365649" width="120" height="60" alt="" border="0"/></a> Applying for car finance? <a href="http://www.kqzyfj.com/click-2359542-10366647" target="_blank" onmouseover="window.status='http://www.creditexpert.co.uk';return true;" onmouseout="window.status=' ';return true;">View your Experian credit report online for FREE</a> and see what lenders will see <img src="http://www.tqlkg.com/image-2359542-10366647" width="1" height="1" border="0"/> ![]() <FONT COLOR=RED>Vanquis credit card is owned by provident Financial.Typical 39.9% APR variable Say No! </FONT> Are you having problems with Yes Car Credit or a debt collection agency? Make your complaint direct to the Office Of Fair Trading and BBC1 Watchdog below:. James.MacDougall@oft.gsi.gov.uk or telephone 08457 22 44 99 watchdog@bbc.co.uk or telephone - 020 8535 1000 ****************************************** Advice & opinions of the 'saynotoyes' team are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts ******************************************
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5:01 PM Nov 25