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Being Pursued; Gap Insurance & Warrenty
Topic Started: Jan 15 2007, 09:49 PM (236 Views)
Speedyg

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Having bought a car from YCC in November 2004 I was talked into buying the Gap insurance which I thought was a good idea at the time. I was also talked into a 3 year warranty but was never explained the cost of this.

After paying half the payments financially I couldn't afford to keep the car any longer as couldn't afford the payments and according to the agreement I could return it.

To cut a long story short I returned the car but they told me that I had to pay the warranty and the Gap in full even though I was not longer using them.

I notice that the £200 deposit I paid for the car did not come off the car at all but off the costs of the Gap and Warranty which was not explained at the time.

YCC are now pursueing me for over £1000 and are phoning me at least 3 times a day both on my mobile and my home number.

What can I do about this? This is harrassement is it not.
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Bakedalasker
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www.saynotoyes.co.uk
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Speedyg, elcome to our forum,

It is haressment so you need to send them a letter. Go to this link and send them the template highlighted in red: -

http://z11.invisionfree.com/saynotoyes/ind...?showtopic=1599

Your complaint about paying a deposit for the car to find it has been taken off the insurances is a common gripe we have on this forum. It also brings the contract into dispute. Basically by taking the deposit off the insurances and not the car makes the liability for what you have to pay to reach the 50% voluntary termination (VT) wrong.

Of course you have to prove your deposit was for the car. There are certain documents you can request from YCC to show this. Also there is plenty of literature out there where YCC advertise old car for despoit against new car".

We need to have a look at your contract though to see if any of this applies. This is why we recommend users like yourself make an appointment to visit your local CAB. Ask them to contact their specialist advisors regarding YCC. These specialist adivors have all the literature to support the arguments and are very familiar with the legal arguments we know about against the YCC contract.

So make that appoinment with your local CAB. Any problems you know where we are.

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