Go Debt - I Wish They Would Go Away!

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Go Debt - I Wish They Would Go Away!; Unhelpful and bullying!
Topic Started: Mar 19 2007, 06:33 PM (108 Views)
tiger1506	Mar 19 2007, 06:33 PM Post #1
Posts: 2 Group: Members Member #1,150 Joined: March 19, 2007	Like most of you we are now experiencing the delights of Go Debt and their staff who are unhelpful, bullying and damn right underhanded! We started to receive calls from them on Thursday and then every day since then!!! They are apparently chasing my husband for an amount which arose following him signing a YCC agreement two years ago! - oh i wish i had known him then as we would certainly not got involved with mis-selling and underhanded tatics. Because of the manner in which they conduct their calls i decided to call the firm and ask a few questions - the staff are nothing short of rude, abusive and bullying individuals - i asked for the complaints department - in order to that i could address my concerns to - i received abuse from the firm stating that i think i am clever oh and by the way will now receive additional charges due to my attitude to the Go Debt staff!!!! The firm are in breach of the Consumer Credit requirements (Debt Recovery) due to the manner in which they conduct their affairs, they are also in breach of the Section 40 of the Adminsitration of Justice Act! In addition the firm also claim to be members of the credit services association which has a members code of conduct which as you've guessed they breach that too!!! Although we are married have have not changed my name to my husbands name and today i received a call from Go Debt on my personal mobile asking if we had received a letter for him - interested to see how they have obtained my information - so we might as well add breach of Data Protection to the list as well! We have asked for a copy of the agreement which has not been forth comming yet we just receive abuse and threats of 'Bankruptcy' !!!! I was going to write to William Rhodes however i am unsure if this would be of use - has anyone had any dealings with him - is he as disgusting as his members of staff? We are finding that if you do not bow down to their harssement then they turn nasty - it is getting my husband down but i am not leeting such small minded, vile people ruin our life!!! My husband has been told that he should not make an enemy of the person who is contacting him - so i take it that we are supposed to be grateful for the dail calls we receive as they are always conducted in the most pleasant manner! Anyway thanks for giving me the opportunity to rant - feel slightly better



Bakedalasker	Mar 20 2007, 04:05 PM Post #2
www.saynotoyes.co.uk Posts: 2,351 Group: Members Member #30 Joined: May 29, 2005	Tiger1506, welcome to our forum and thank you for this post. One of the avenues you need to go down is to report Godebt to the OFT. Although the OFT have not been as useful as we would have hoped this avenue still needs to be taken. You never know your complaint might just make them do something. You need to reprot Godebt for the behaviour of their staff. The examples you give is exactly against the OFT guidelines for conducting business in a DCA. Please could you let us know what your story is regarding YCC before Godebt got involved. Did your husband take out the insurances etc etc. Look forward to hearing from you.



YFN Man	Mar 21 2007, 12:37 PM Post #3
Posts: 19 Group: Members Member #1,057 Joined: February 20, 2007	I have had dealings with with poorly run company and Mr Rhodes, he's a vile sneaky underhand person that will appear all friendly and helpful to your face then get one of his clownish trained monkeys to do what he hasn't the guts to do. Complaining to them gets you nowhere with godebt so i'd suggest a coomplaint to the OFT and any other company you feel relevant to expose the way this company operates. I'd also suggest you speak to Stephensons regarding the monies they are chasing as it is highly likely most of it is made up of unenforceable charges such as payment protects insurance. Hope this helps.



viplosh	Mar 21 2007, 01:10 PM Post #4
Posts: 67 Group: Silver Member Member #1,039 Joined: February 15, 2007	You must call the OFT in London. Report Go debt. Report all the abuse and contraventions of the CCA DPA etc. They have experience of closing debt collectors down who do not comply. Remember the OFT have the power to rescind their Consumer credit Licence which would make it illegal for them to trade as debt collectors at all. This would force Go debt into closure. You will need hard evidence of what they are doing or witnesses. If they continue to get heavy and abusive ask them for their CCL number this may make them worry and soften their tone to you. Also explain to them you know the limits of their powers and that making statements like"do not make an enemy of us" maybe an implied serious threat bordering on criminal activity. Good luck.



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