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| Welcome...................!; Aarrggghhh!!!!!!! | |
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| Topic Started: May 14 2007, 11:36 PM (172 Views) | |
| Megellen | May 14 2007, 11:36 PM Post #1 |
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Hi Everyone, Just joined via a CAG link to this site. Just looking for some advice and please excuse the generality of dates and amounts for now. In May 2004, bought a vehicle from dealer using Welcome Finance. Part ex'd the vehicle with the same dealer in May 2005 but used BCT for finance. Dealer did not allow enough on the previous car to clear the o/s debt with Welcome and three months later, Welcome asked me to pay £260 approx to clear the debt. Unfortunately, due to a job & house move at the same time, the cheque bounced. Welcome said that as the cheque bounced I was now liable for the full balance of the debt and demanded £2566.77. (This figure has also accrued charges for late / missed payments and I am not sure if I am being charged interest on the balance.) When I got back onto my chair, i told them that I would have to pay it at £10 / week. I am now paying £60 / month but it is crippling me. Even a settlement figure I got in Nov 2005 would only accept £1200.00 as full and final payment. When I ring them, I cannot get past the receptionist as although I have letters and the original agreement number and the original car reg number, I can't remember the original monthly repayment and therefore cannot speak to anyone with a brain cell!!!!! I do not have a copy of the original signed agreement and certainly not the agreement to pay £10 (now £60 / month). From reading others experiences, I know I am not alone with UN Welcome problems. Please, Please help me - I want to get rid of this debt. Thanks, Meg 
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| Bakedalasker | May 16 2007, 02:24 PM Post #2 |
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Hi Megellen, welcome to our forum. Well this is definately a new one for us. To be honest I'm not too sure if Welcome can chase you for the full amount. Does sound to me they are trying it on. Anyway I will find out for you and let you know. |
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| whistleblower | May 16 2007, 02:31 PM Post #3 |
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Was this amount not paid by the dealer you bought your new car from? |
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<a href="http://www.dpbolvw.net/click-2359542-10365649" target="_top"> <img src="http://www.awltovhc.com/image-2359542-10365649" width="120" height="60" alt="" border="0"/></a> Applying for car finance? <a href="http://www.kqzyfj.com/click-2359542-10366647" target="_blank" onmouseover="window.status='http://www.creditexpert.co.uk';return true;" onmouseout="window.status=' ';return true;">View your Experian credit report online for FREE</a> and see what lenders will see <img src="http://www.tqlkg.com/image-2359542-10366647" width="1" height="1" border="0"/>  <FONT COLOR=RED>Vanquis credit card is owned by provident Financial.Typical 39.9% APR variable Say No! </FONT> Are you having problems with Yes Car Credit or a debt collection agency? Make your complaint direct to the Office Of Fair Trading and BBC1 Watchdog below:. James.MacDougall@oft.gsi.gov.uk or telephone 08457 22 44 99 watchdog@bbc.co.uk or telephone - 020 8535 1000 ****************************************** Advice & opinions of the 'saynotoyes' team are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts ****************************************** 
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| Megellen | May 20 2007, 07:25 AM Post #4 |
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Thanks for your replies. I have a letter from them which states: 'As discussed earlier today I can confirm that WF are willing to accept £5113.16 as full and final settlement of the above account. The breakdown of this settlement will be as follows: To be paid by Halfway Cars £4847.19 To be paid by you £265.97 I hope that this arrangement serves as conclusion to this matter......... Then as I stated previously, for whatever reason, my chq to them bounced. They would not represent it or allow me to pay amount straight into their account. Just stated that after they had been so leniant(!!), I was now liable for the full balance of £2566.77!!!! Big jump!! While all this is going on, the garage had sold the vehicle on again (obviously with o/s finance attached to it!) Megellen |
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| Bakedalasker | May 20 2007, 09:23 AM Post #5 |
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Megellen, What we would like you to do now is send a CCA request to Welcome. Within that request ask for the following; - Copy of the signed agreement Statement of account Invoice for the original vehicle that he bought Any correspondence varying the agreement You will need to send them £1 for this request. Use our template here and ajust to suit: - http://z11.invisionfree.com/saynotoyes/ind...?showtopic=2183 Let us know how you get on. |
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| Guest | May 20 2007, 05:24 PM Post #6 |
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Bakedalasker, Thanks for the advice & template link. Can you clarify what this is please - 'Invoice for the original vehicle that he bought' Thanks, Meg |
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| Bakedalasker | May 20 2007, 05:50 PM Post #7 |
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There should be an invoice with all the details of the car sale. I believe that Welcome should have given you a copy but what we are finding is that they are not doing this. The details should match what is on the agreement. So besides the original agreement we need a copy of the original invoice. |
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| Megellen | May 21 2007, 05:32 PM Post #8 |
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Thanks again Bakedalasker, Letter and £1 P.O will be sent off tomorrow. Let the fun begin!!  Will keep you posted. Megellen |
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| Tavmania | May 29 2007, 08:49 PM Post #9 |
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Hi there, I used to work for Welcome and left January last year. In some cases we were able to short settle a car finance, usually either 25%, 50% or 75%. When this happens all payments have to be applied at the same time as it is not closed in the normal way. If the cheque had bounced then the payments (including the garages) would be taken off the account and the cleared payment would be reaplied as a normal payment. Your options are as follows: 1. Refinance the loan (not recomended as very expensive) 2. Let the account go to the local collections unit who maybe able to short settle as they have more options (more desperate) but you will have a default recorded against you. 3. Proberley the hardest but best option, fight for a short settlement with the office. refuse to pay. If they get too pushy just quote about harrasment and the Admin of justice act and that you will go to H/O to complain. They will soon make an offer when they believe they will not get any money from you. |
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