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Engine; yes car
Topic Started: May 22 2007, 04:15 PM (183 Views)
squaddiewife05

Members
Hi i am new to this forum, did not realise there were so many problems with ycc. My husband and i bought our car from Southampton branch in May 2005... All has been ok until a month ago. I was accelerating from a roundabout when there was an almighty bang from under bonnet. This scared my daughter of 2 years who was satin the back. I managed to flag a friend, who then started engine and plumes white smoke came billowing out. I arranged for a garage to tow the car inand after a few hours i was informed that i ws looking at a bill of £1500. Apparently a Heater Plug had more or less blown out. I asked how this could have happenedand they said that on inspection of the Heater Plug, it had been put on cross thredded. and closer inspection, it looked like it had been put on with a Windy Gun. The last people to look at any part like that on the car was YES CAR CREDIT. but i am sure we have no come back on them, because of the timescale.

Also my husband and i want to change our car but not sure how to go about it.


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Bakedalasker
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www.saynotoyes.co.uk
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hello Squaddiewife05, welcome to our forum.

The first thing I would do is get a report written by the garage that had a look at your car. I would then approach Trading Standards to see where you stand. I think the timescale might be a problem here but TS will be able to inform you better.

You are at the stage where you can return the car to YCC. Unfortunately you need to return it is a reasonable condition which means getting the engine sorted.

Did you take out any of the insurances? If you did and you return the car you will be liable for them as well.

Did you take out the breakdown cover? If you did it might be worth contacting them and informing what the garage discovered. you never know they might take up the issue with YCC themselves.

Definately get the garage to write up a report.

Let us know what you end up doing.
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squaddiewife05

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I have looked through the insurance we took out........it was mechanical and electrical breakdown cover...........on the finance agreement it states we paying for 4 years for the insurance........but the policy they gave us only lasts for 2 years......so not sure of length of cover. If it is for the standard 3 years as explained in booklet, then i am definitely going to get in touch with the garage for a written report, and send it to the insurance company..........our car is running, the garage had to rebore the hole for the heater plug to into, but been told not comes with a guarantee.......as could go again at any time
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gRoberts

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Thats great that.

Payment term: 48 Months
PPI term: 48 Months
MBI term: 24 Months <-

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jenni
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mine wasn't for the whole 4 years either groberts - it was just for 36 months realmad

sort of dispells their theory that they pay for 4 years upfront doesn't it nod
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